I have a [problem with my Nokia 3](https://android.stackexchange.com/q/180669/197410) and decided to try the [Nokia customer support](https://www.nokia.com/en_int/phones/support) while doing some [recreational math](https://projecteuler.net/), that's what a great Saturday is to me. Don't judge. During the conversation, I grew very suspicious that I was talking to a chat bot. This was the first time for me hearing about chat robots being deployed in support by a [respectable company like Nokia](https://en.wikipedia.org/wiki/Nokia#Controversies), so I decided to make sure I wasn't being paranoid. Time for a Turing test! I guess you can never really know, but I am quite convinced they lie to me and are actually robots. You can try it yourself, just go to [their support site](https://www.nokia.com/en_int/phones/support) and start a chat. Would you like to know more?